RETURN & REFUNDS

Returns

FAULTY ITEMS | We have a strict quality control procedure, but if for some reason you think you have received a faulty item, please contact us within 5 business days of receiving your item. 
CHANGE OF MIND | We want you to be 100% happy with your purchase from us, which is why we offer exchanges on our items. Our customer’s satisfaction is our number 1 priority. We want you to absolutely love your items, have the correct fit and be confident in your purchases with us. 
All change of mind returns must be completed within 14 days of receiving your items.   
CONDITIONS | Any item returned must be returned in the condition you received it. All packaging/tags must still be in tact, items must not be washed and items must be in unused/unworn condition it. 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
If you receive a refund, the cost of initial shipping will be deducted from your refund.

EXCHANGES | We only replace items if they are defective or damaged. If you need to exchange it for the same item, mail us back your item.
You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable.

Return costs of items are the responsibility of the purchaser.
HOW TO RETURN YOUR ITEMS FOR CHANGE OF MIND | 
1. Contact us by email ONLY within 14 days of receiving your items. Please include your full name, order number and item you are wishing to return. 
Email: hello@littlebabyhass.com with the subject as "RETURN #*order number*"